Delivery Policy

Do you ship internationally?  

  • No, we only deliver domestically.

Do you offer freeshipping? Yes, only when:

  • Total order is valued at over VND 1,000,000 and the delivery address is within a radius of 15km.
  • There is a discount code "Free Shipping".
  • There is a "Free Shipping" promotion.

In case the order value is not enough for free shipping, the fee will be applied as follows:

  • 25,000vnd in Ho Chi Minh City area.
  • 35,000vnd in other provinces and cities in Vietnam.
  • Bulky surcharges for orders of multiple products. We will contact you when a fee is incurred.

How long will it take to despath my order? 

Normally, after receiving the order information, we will process the order within 24 hours and respond to the customer information about payment and delivery. Delivery time is usually between 2-5 days from the date of closing the order or as agreed with the customer when ordering. However, there are also cases where the delivery takes longer but only occurs in force majeure situations such as the following: 

  • Company staff will contact customers by phone so they cannot deliver.
  • The shipping address you provided is incorrect or difficult to find.
  • The number of orders of the company increased dramatically, causing the order processing to be slow.