Privacy Policy

In order to ensure the safety of the website and information security for consumers, we offer a number of information security policies for individual customers and organizations when buying goods at the website: thetapconcept.com.

The Privacy Policy will explain how we receive, use and (in certain circumstances) disclose your personal information. The Policy will also explain the steps we take to secure our customers' personal information. Finally, the privacy policy will explain your choices regarding the collection, use, and disclosure of your personal information.

Protecting your personal data and building your trust is very important to the company. Therefore, we will use your name and other information related to you in accordance with the content of the privacy policy. We only collect the necessary information related to the purchase transaction.

1. Purpose of collecting information:
The data collection of the website: thetapconcept.com will help us:
+ Capture the requirements and desires of customers to improve product quality.
+ Help customers update information about promotions and discounts organized by us as soon as possible.
+ Support customers when there are complaints and comments in the fastest way.

2. Scope of information collection:
+ Full name
+ Address
+ Email
+ Fax
+ Phone
+ Content to contact

3. Scope of information use:
The information collected by us is used for the following purposes:
+ Delivery to customers who have purchased goods at thetapconcept.com
+ Notification of delivery and support for customers
+ Processing orders and providing products through the website: thetapconcept.com

In addition, transaction information including: purchase history, transaction value, shipping method and payment is also stored by the website: thetapconcept.com to solve problems that may arise later.
We will not share customer information except in the following specific cases:

+ To protect thetapconcept.com and other third parties: We only disclose account information and other personal information when we are sure that the disclosure of such information is in accordance with the law, protecting the rights and property of service users, thetapconcept.com and other third parties.

+ At a legal request from a government agency or when we believe that doing so is necessary and appropriate to comply with legal requirements It certainly does not include the sale, sharing that leads to the disclosure of customers' personal information for commercial purposes in violation of the commitments set out in the Main Regulation Our customer information security book.

4. Information storage time:
We will store the personal information provided by customers on our internal systems during the process of providing products to customers, until the purpose of collection is completed, or when customers request to cancel the provided information.

5. Commitment to protecting customers' personal information:
The Company is committed to ensuring the security of information for customers when registering personal information with us. We commit not to exchange, buy and sell customer information for commercial purposes. All sharing and use of customer information we commit to comply with our privacy policy. We are committed to making you feel confident and satisfied about the security of personal information when participating and using the company's website

6. People or organizations that may have access to information
Subjects who have access to customers' personal information fall into one of the following cases:
- Employees of CABAY JOINT STOCK COMPANY.

- The partners have signed a contract to perform 1 part of the Company's services. These partners will receive information according to the contractual agreement (may be 1 part or all of the information depending on the contract terms) to support users to use the services provided by CABAY JSC.
- Provide to competent state management agencies upon request.

7. Address of the unit collecting and managing personal information
- Name of unit: CABAY JOINT STOCK COMPANY
- Certificate of business registration No.: 0314770031
- Issue date: 02/12/2017
- Head office address: 47/6/17 Truong Chinh, Ward 11, Tan Binh District, Ho Chi Minh City HCMC, Vietnam
- Telephone: +84 0902801725

8. Means and tools for users to access and edit their personal data.
Customers can exercise the above rights by contacting us via the phone number or contact address published on the website: thetapconcept.com